Kaspersky Original

Welcome to Cisco-update blog

Welcome guys,

Thanks to God, with this blog is finally created. This blog is inspired by my experience as the beginner of Network Administrator. At first time I learn how Cisco Router Works, but this is very confusing. Without basic knowledge about unix and dbase this is very hard.
First Time I configure the Router AS5200, it was 2 books and a dozen of document from Cisco I red, and took me about 3 months to have the Router works.
After the first success, I become more confident and try to understand how the command is affect to the routers itself.
The main key is learn and learn, then braveness to try, don't be give-up, asking someone who experienced.
Thanks to Cisco Documentation it was wonderful help.

To you all guys, never mind you are new or expert practice will make perfect.. so keep practice and practice... again thanks for visiting my blog my you satisfied with its content.

Sunday, March 9, 2008

Fwd: [IndoCisco] How to Become a CCIE v2

Gue memutuskan untuk meng-update "How to Become a CCIE" yg versi
pertamanya gue tulis 2 tahun lalu. Untuk mendukung ide tulisan gue
sebelumnya supaya orang-orang mau menjadi engineer plus
(http://himawan.blogsome.com/2008/02/29/menjadi-network-engineer/) dan
mampu berkomunikasi dalam bahasa Inggris, how-to ini tidak gue
translate ke bahasa Indonesia.

Mudah-mudahan bermanfaat buat kita semua.
Regards,
H

Passing the elite level and world's most tough certification from
Cisco Systems, tips from someone who has done it three times
By Himawan Nugroho, CCIE#8171 (R&S, Security, SP)
http://brokenpipes.blogspot.com/2008/03/how-to-become-ccie-v2.html

I was digging through my own blog archive and found that my first post
about How to Become a CCIE is quite old and need to get updated. In
fact, I'm thinking to modify it in such a way so the same principle
should be applied to any CCIE tracks, and even to any top level
certification from other vendor. Without any intention to re-invent my
own writing, I just put the updates and I tried to make it short this
time. So if you'd like to read more about my experience taking the lab
3 times, I suggest you to read the original version and all related
posts, starting with the summary of my journey.

Btw, in case you haven't noticed I'm trying to learn how to sell by
using marketing hypes, hence the words "elite level", "world's most
tough" and "from someone who has done it three times" yeah, right :)

1. You still need to ask yourself "what's the point?"
It's still a very tough challenge. It's still a long and tiring
process. You will spend lots of efforts and money to get it. You still
need to sacrifice your spare time and social life. So you should have
at least one good reason why you want to do CCIE. And don't try to
fake the reason. No one can give you the answer and I bet no one other
than you really cares what it is. But it's important for you because
this might be the only thing that can keep you going, that can wake
you up from your laziness, that can make you come out from your
frustration in the middle of your journey.

Once you know and believe in your reason, then decide which track you
want to pursuit. Follow your heart, do only the track you like.
Continue with collecting the information about that specific track:
read the CCIE blueprint for both written and lab exam. Read Networkers
slides to get a brief picture about the exam format and sample of the
question (Yes they have a session for this, I remember I read and
listened to the presentation conducted by CCIE SP proctors).

2. Use the mid-level certification
Now the step for all CCIE tracks are very clear and they all have
mid-level certification (except CCIE storage). So if you want to take
CCIE in Routing & Swithing you should learn CCNP. For CCIE Service
Provider you should start with CCIP. For Voice it's CCVP. And for
Security it's CCSP (the new Security lab doesn't require extensive
knowledge of routing & switching anymore, you may check its blueprint
v2). Remember, using this mid-level certification doesn't mean you
have to pass it.

If you are one of the guys who wrote me email to say that
certification is useless, want to take CCIE just to prove how good you
are, doesn't want to waste time with CCNA, CCNP/IP/SP/VP then it's
fine. Don't take the exam but you can still utilize the resources to
plan your study. The base knowledge for CCIE is already covered in the
mid-level certification. So do the obvious and follow the flow: read
the books for the mid-level of track you want to pursuit even you
don't have to take the exam. Passing the mid-level exam is important
just as a review to ensure you have really understood the material
covered by the certification. And you may want to get your knowledge
to some extend to be certified by Cisco that can be considered a
reward in your journey even you haven't completed it.

3. A new way to build your home lab
Practice extensively in the lab is still the key to pass CCIE. But for
certain tracks, R&S and SP, you can practice CCIE lab without having
any real equipments. I have built a step-by-step guidance to do this
with dynamips. Dynamips is a very popular emulator for Cisco IOS and
now some people have released several front-end interface such as
dynagen or GNS3 to make it easier to setup and build the topology.
It's an emulator to provide real router environment that can trick the
real Cisco IOS so it will boot in normal PC. So it's still need the
real Cisco IOS software, and please don't ask me to send you this.

Many people still wrote me email asking this question: is it possible
to pass CCIE only with dynamips? Yes, it is. I have seen some of my
friends did this. In fact, I did all my practice for CCIE SP only with
(censored), something similar as dynamips. Censored = internal info to
Cisco employees heheh. I'm planning to take the top level
certification from other vendor (guess who :)) using a similar
emulator only. I want to do it just to utilize my spare time, to prove
my point here, and obviously for fun.

You may still require to build home lab, or rent it online, for other
CCIE tracks.

4. Passing written test still doesn't prove anything
This is still the same point as my original post. You can read the
written exam blueprint and compare it with the lab. Take the written
test and feel its coverage. Then setup your lab after that, start
doing the workbook, and feel the difference. For some tracks, studying
for written test doesn't add any value for the lab preparation.

For me, I don't count the step to pass written test as part of my
checklist to pass the lab. After you pass written exam, you are
eligible to register for the lab. And that's what it's all about.
Passing written test doesn't mean you are half-CCIE. It doesn't mean
you are 20% or even 10% ready to take the lab. I count it as Step 0.
From the written test you should start practicing in the lab and build
the percentage of your progress. Use the lab blueprint as your
guidance. Once you cover 100% in the list then you may be ready for
your first attempt. Well, this is not always the case. I covered only
80% and passed in my first attempt. But don't count on my experience!

So my point here is: never count passing written test as part of your
CCIE lab preparation. Just look at it as administrative step required
to register for the lab.

5. Read, read and read, then practice
I won't list all the books that I read to prepare for all my CCIE
labs. They are just so many of them! And sometime you just need to
read few chapters from one book. The must-read book list is different
for every track and may not updated. But you can start by checking on
the book list from CCIE website. If you think it's still too much,
then I suggest you to again use the Lab Exam Blueprint as your
guidance. Read about one scope of technology at a time. Read from CCO,
since this is Cisco certification so it always makes sense to check
the configuration guide and technical tips from their website.
Material from Networkers (slides with sound) is still a good resource,
and I think you can get this from Networkers Online.

Google is always our best friend. And you may be interested to
subscribe for online books library such as Safari Books online. Check
the list of their books first before you pay! The benefit of reading
from a website like Safari is they provide a google-seach to find
specific topic you want to read from several books.

6. Fast and Furious may not the trend anymore
Indeed you still need the speed in typing. I guess it will be
difficult to pass CCIE if you still use only two fingers to type and
always look at your keyboard when you do so. There is just not enough
time! But it was a different experience when I did my R&S and Security
with my SP lab. In the first two, there are many independent
technology that I can skip to come back later on if I don't know the
answer. So my strategy at that time was to answer all questions that I
know the obvious answers first. Then I went back to answer some of the
questions that I'm not too sure about it. And the rest of the time was
to answer all questions that I have no clue, and I used to depend on
Documentation CD or restricted CCO documentation websites to find the
answers. So normally I tried to complete 70-80% of the lab before
lunch, since I know I need to spend many hours to read from
documentation CD.

But in SP, it was a different story. Many topics are connected to
another topics, many topics are built based on another topics as
underlying protocol, and all decision we make to answer one topic may
affect our answer for the topic we build on top of it. So the strategy
that works for me at that time was "do it once, and do it right". I
needed to make sure I had answered the question correctly before I
moved to the next question (unless it's independent feature that I can
skip). Even I can type IOS command quite fast but at that time I had
only 1 hour left to re-check my work. And documentation CD is not our
best friend anymore in SP lab. There is no time to read it and
actually to be able to build a working topology all topics covered in
the lab must be understood thoroughly, unless it's related to features
or enhancements.

7. Join the community
There is no doubt about this. Learn from others' experience and share
your own experience. Check the archive for all previous discussions.
Answer the questions in the forum in order to get the answers for your
questions to the forum. Build a healthy discussion forum! Respect each
other and always think those people who are willing to answer are not
getting paid for that so don't be rude and push to get answers (unless
you join a commercial forum or the forum that is created by vendor to
answer your questions related to the product/workbook you purchase
from them).

Same as what I wrote in my original post, it would be good if you can
build a small discussion forum in your area that can meet offline.
It's always better to have someone to share your frustration or
listening for someone's experience to boost the spirit while having
coffee together. CCIE is a one-man-journey type of experience but as I
said in the original post, I was happy just to know there were others
out there who might be doing the same thing and facing the same
challenges. You are not the only one, even you are alone who must open
the door, Neo.

8. Asking the right question is an art
Try to ask some silly questions or obvious questions that any CCIE lab
proctors are not allowed to answer are not recommended. They are there
in the lab to clarify the question, and sometime they can provide you
hints to the answer. So use this chance wisely because you don't want
the proctors mark your face in his brain as someone who asks him the
answer for CCIE lab.

More into that, I think it's really good to build a culture on how to
ask a question effectively. I received many emails asked me how to
become a CCIE even now still working on CCNA? That's easy, pass your
CCNA first! Or I have seen some people throw one line question to the
forum: how can I configure MPLS VPN? Why don't you spend a little bit
of your time to read the website, use google, RTFM, try it in your lab
and when you are really stuck you can send your specific question with
all required information such as the config and topology.

Learn how to ask effectively.
We all definitely need this even for the life outside CCIE lab.

9. Understand the lab question
I was not born in english-speaking country. And even I have spent 6
years working overseas, with English as daily business language, it
was still difficult for me to understand some of the lab question. For
my CCIE SP lab all the questions were straight forward. I went to the
proctor only because I found some vague words and since I know how to
ask I could even get the hints after I clarified the words with the
proctor. So they are there in the lab to help you to clarify the
questions. But that's all.

And I found out when some lab questions are so confusing, it's better
to sit back and look at the topology as a whole and a unit. So try to
understand what we are trying to build in the lab from helicopter
view, not from the device or configuration perspective. For example,
when I did my SP lab I looked at the drawing, read the questions,
tried to understand what kind of network I have to build with all
traffic flow and policy then it became easier for me when I worked on
each question to put the configuration.

10. Skeptical attitude might the one you need the most
Trust no one, trust no solution. Don't trust the configuration guide
in Cisco website. Don't believe what people say or write in the forum.
Don't trust the configuration and solution written in Ciscopress
books. Don't even trust the solution from the vendor for those CCIE
workbooks that you must pay for it!

I'm not saying that all those resources are bad and should not be
trusted. What I'm trying to say here is you should not trust any
solution unless you prove it in your lab. It may work in the book but
not in your case because you use different IOS. You may read it and
think you have already understood the technology but then when it
doesn't work in the lab only you realize there is a missing part that
you need to discover. And some people either make a typo in their
solution or answer it with one way because of some consideration that
you may not able to see.

So never stop asking: Why? How come it's possible? Why the solution
use that way? What if I answer it with this way? How to prove the
concept really works? What if I add this on top of that? How to answer
this question if I modify or add with that requirement? And so on.

11. CCIE is nothing but a mind game
You still need to read lots of books. You still need to practice
extensively. You still need to make the strategy and plan your study
accordingly. But on top of that, you really need the right mindset and
attitude to pass. Other than being skeptical and consistently test the
solution in the lab, you must be positive most of the time. You should
believe you can achieve your target if you really spend efforts in
doing so. Avoid unnecessary discussion and long debate about why you
need to become a CCIE (you should do that in Step 1 above). Leave your
discussion group if they keep telling you it's very difficult to pass
CCIE and you won't be able to make it because you don't have what it
takes to pass. Or they say you don't have same opportunity as the
others who can pass. Everyone has the same chance to pass. During my
journey I have proved that it's not a matter of time, nor it's a
matter of support from the company or how many resources you have.
It's all about the mindset.

And other than being positive, you should develop ability to be
adaptable as well, to make you ready for any surprises in the lab. You
should know how to analyze a problem and use the right approach to
solve it. This is required to ensure you can understand the
requirements in the lab and choose the right method to answer. You
need to be able to make decision and handle situation under pressure
within limited amount of time. And you don't risk your life in taking
this CCIE anyway! So relax, try your best to be prepared, extremely
prepared, but in the end if you make mistakes and fail, you lose
nothing but the cost to take the lab. On the other side you will
definitely learn something from your failure and gain more than what
you lose.

So again, Everyone has the same chance to pass.
If someone tells you the otherwise, ask him to talk to me ;)

12. Enjoy every moment of it
What's the point to do something if you don't enjoy it? Again, this is
the reason why Step 1 is very crucial. It's very important to follow
your heart. Because pursuing CCIE requires you to be focus and
consistent, so it will be difficult if you don't know why you want to
do this in the first place. You must sacrifice your spare time and
social life so it's really important for those around who care to you
to be part of the game. Discuss your plan with them and try to still
make some contact with other human beings when you are not geeking out
in the lab.

I remember when I did my security I still spent some time with my
family to go to the beach, even my mind was in
Firewall-ACL-to-allow-BGP-traffic-with-NAT and
IDS-fine-tuning-to-send-alert-only-after-certain-hits. I sacrificed my
sleep to gain extra time to study. I sacrificed my lunch. I sacrificed
my time that I normally used to chit chat with colleagues. But I still
had fun doing my lab since at the same time I played the Matrix or the
Simpsons next to my hyperterminal. And not to mention all those Linkin
Park songs that I used to play over and over continuously.

And when you are preparing for CCIE, be in the moment. Make a 6-months
study plan but do one thing at the time. If you haven't passed the
written then do this as Step 0. If you haven't setup the lab then
start reading documentation about the emulator or search for the
hardware on ebay. If you must deal with busy schedule at work, try to
have fun by read CCIE material in between your busy time or steal some
time by locking yourself inside the toilet and read in there (I'm
still doing this until now!). Feel every aspect of the journey. Be
grateful when you have even a very short time to make progress in your
study. And always try to enjoy every moment of it.

Okay, let's say you pass. You may ask: now what?
Don't ask me. Ask yourself.

CCIE is just the beginning of a bigger journey. There are several
other CCIE tracks to chase or other exciting things to do in life such
as working in large scale project where you have to use all your
technical skills along with your ability to handle much complex
situation. But frankly speaking, until now I still haven't found
another journey that could offer such tense atmosphere, learning
experience, wide coverage of technology within short time, and fun all
together outside CCIE. All the time was just for me and my lab.

As I wrote in my own post after I passed my 3rd lab:
CCIE was the only time when the world makes sense.

Have fun, everyone.

--
Triple CCIE's Journey of Life:
http://himawan.blogsome.com (native)
http://brokenpipes.blogspot.com

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Hi,



--
Salam

Zamroni

Wednesday, February 13, 2008

Bos Baru Cisco

Meet Cisco's New CFO

Frank Calderoni, who officially becomes CFO this week, talks about his new role and his confidence in the company

February 12, 2008

Last August, John Chambers announced that Frank Calderoni would assume the CFO position upon Dennis Powell's planned retirement. On February 15, Calderoni will officially become Cisco's CFO.

During his past four years at Cisco, Calderoni has served as SVP of Customer Solutions Finance and, before that, vice president of Worldwide Sales Finance. Recently he took a few minutes to speak with News@Cisco about his new role, share his confidence in the company, and offer a glimpse into his personal interests.

Can you give us a basic overview of your responsibilities as chief financial officer?

Frank Calderoni: I'm excited to be taking on the role of CFO. Building on the success of Dennis Powell and Larry Carter, our former CFOs, I believe my experience will continue to drive the evolution of Finance as a strategic business partner at Cisco.

In addition to the traditional Finance responsibilities of budgeting, compliance, and decision support as a part of Corporate Finance, our General Corporate Controller organization, Business Finance Operations, Customer Solutions Finance and Finance Operations functions, my job also provides oversight for a broad range of Treasury responsibilities. These include Tax, Enterprise Risk Management and Workplace Resources as well as our growing Cisco Capital organization.

You've played a key role in the evolution of Finance over the past four years. What are you most proud of?

Frank Calderoni: As SVP of our Customer Solutions Finance organization, I was able to drive profitable growth, disciplined decision making, and transparency in our reporting.

I'm very proud of my team's partnership with the Sales and Service organizations to create combined product and service offerings that are designed to increase top-line revenue, maintain bottom-line profitability while establishing a stronger, ongoing relationship with our partners and customers to achieve their business goals.

I'm also proud of the work of the Emerging Market Council, in which I played a key role. This council identified the opportunity for Cisco to invest in the innovation economy in Emerging Markets. The Council continues to meet regularly to determine ongoing strategy and ensure faster and better decisions designed to shape demand and accelerate growth for years to come. In addition to the Emerging Markets Council, I've participated in the Service Provider Council, which continues to drive the strategy for our very successful SP business globally.

Is Cisco's financial model robust enough to weather market turbulence?

Frank Calderoni: I have the utmost confidence in Cisco's financial model. Our vision of the industry, differentiated strategy, and ability to execute are working well. For those areas that we can control, we should be very optimistic of our ability to achieve our target business results—both in the short and long term.

In Q2 FY'08, we generated $2.4 billion in cash from operations, our 12th consecutive quarter of cash generation above $2 billion, which speaks to the continued quality of our financial model. We are better positioned than our competitors to leverage this financial strength to withstand and take advantage of market transitions to deliver the network as the platform for the next wave of productivity and collaboration.

What will be your areas of focus for the next 90 days?

Frank Calderoni: First and foremost, I will continue to be committed to maximizing shareholder value. My team and I will stay focused on ensuring profitable growth, disciplined decision making, leveraging our financial health and maintaining the level of integrity and transparency that Cisco is known for.

I will also be focused on maintaining a balanced portfolio of initiatives for Cisco. Finance plays a key role in partnering with the business to drive long-range and short-term profitable growth by ensuring Cisco's investment priorities are reviewed as a portfolio versus a series of unrelated activities. This will allow Cisco to tap into markets that represent $1 billion to $10 billion in opportunities over the next three to five years.



source: www.cisco.com

Friday, February 1, 2008

[IndoCisco] I gave your name...

http://goodtree.com/invitations/33174534?a=d4e69

Please accept my invitation to the website that is
connecting all the good people around us.

Be Good,
Tisna_handayani

---
This email sent by tisna_handayani@yahoo.com through GoodTree LLC., 703 Market St. #470, San Francisco, CA 94103.
No more invites, please: http://goodtree.com/opt_out?i=33174534&a=d4e69

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[IndoCisco] CiscoWorks QoS Policy Manager

salam,
barang kali rekan-rekan ada yg punya software CiscoWorks QoS Policy Manager
atau cisco quality of service device manager tolong kasih tau saya, saya sedang
butuh banget!!! thanks

---------------------------------
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Re: [IndoCisco] rommon 1>

Pengalaman saya, hal ini sering terjadi bila ada kabel console yang
terhubung dengan router, sementara komputer di ujung lain kabel tsb. belum
menyala atau bahkan tidak ada sama sekali. Biasanya masalahnya bisa diatasi
dengan mencabut kabel console nya, atau sekedar memastikan bahwa komputernya
sudah menyala (tidak perlu sampai selesai booting, yang penting ada sinyal
listriknya).

Mudah-mudahan bisa membantu.

2008/1/28 soeharwinto <soeharwinto@yahoo.com>:

> Dear Folks,
>
> Ditempat saya bekerja, ada 1 unit Cisco 7606 dalam status produksi. Setiap
> di shutdown dan kemudian dihidupkan kembali selalu muncul prompt rommon 1>
> sehingga saya harus mengetikkan command 'boot' dari prompt rommon 1> agar
> router dapat beroperasi normal. Apakah hal ini kondisi yang normal? Apa
> langkah2 yang harus saya lakukan?
>
> regards,
> soeharwinto
>
> __________________________________________________________
> Never miss a thing. Make Yahoo your home page.
> http://www.yahoo.com/r/hs
>
>

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Thursday, January 31, 2008

Re: [IndoCisco] SmartNet

Mas Himawan
Mas Asa Saudale

Terima kasih diberi tambahan info.

Saya itu sekarang independent dan mencoba menempatkan product dan service Cisco sesuai porsi-nya.
Supaya kita semua dapat belajar juga dari Pakar-pakar, Petinggi-petinggi dan Advance Users Cisco..
Bukan mau menjadi "Devil Advocate" beneran-nya, lho.... :)

Dan hal lain.., supaya Cisco juga mau Buat Research Center juga di Indonesia.
Saya sedih ketika Vietnam terpilih menjadi Research Center Cisco. Kenapa bukan kita..?
Padahal penjualan Cisco di Indonesia Angka-nya cukup fantastis, dan naik-nya dari tahun-ke-tahun tergolong tinggi. Jadi...?? Kenapa...??

Apalagi saya itu sudah jualan Cisco disini beberapa tahun sebelum Cisco Indonesia buka kantor.
Bahkan, saya juga sudah jualan Wireless Aironet kurang lebih 2 tahun sebelum Cisco akhirnya meng-akuisisi. Sehingga menjadi Cisco Aironet.
Tapi ketika Saya pegang Intellitactics sebagai Enterprise Security Management...(ESM), untung Cisco beli MARS, product Jerman.... :)
Sehingga sekarang Intellitactics bisa menjadi ESM Solution di Quadrant 4 oleh Gartner beberapa tahun ini (he..he.. ngga ada hubungannya, ya.... :p )

::
Mengenai Scheme service Cisco itu, mungkin perlu kiranya kita melihat kepentingan dari sisi customer-nya juga.
Masih banyak Customer yang ngga tahu, mereka sedang dapat service apa.
Technical, Advance, atau apa...?
Dibeberapa kontrak support, nyaris ngga ada Partner yang nyebut-in ada SmartNet, Technical, atau Advance Service, apalagi ada "CSSP"-nya....
Malah ada partner yang meniru scheme Support Cisco tersebut, dan membuat metoda dan biaya, bisa jadi lebih murah atau bisa jadi lebih mahal (ternyata...).
Walaupun sebenarnya mereka juga deg-deg-an di Audit oleh Cisco ke Kantornya.

Hal lain juga, dari Partner satu-ke- partner yang lain, metoda handling problem mereka ada perbedaan sedikit disana-sini, seperti tidak ada standarnya, sehingga wajar customer nanya, kan...?
Ini Support dari Cisco atau dari Partner? Walaupun sebenarnya 'menurut Cisco' sama saja bila pakai scheme CSSP (untuk Gold Partner).
Tapi mereka ngga pernah dapat info itu.

Ada juga scheme, pokoknya "sekian persen dari harga Pricelist" per-annum dan service-nya ini.... dan itu....

Tentang CCIE..., ada keprihatinan Saya,
Jumlah CCIE yang banyak juga ngga menjamin. Ternyata masih banyak CCIE yang gagal Lab.
Jadi mereka banyak hanya lulus Written saja.
Ketika ada Tender besar..., misalnya Tender KPU dulu..., tiba-tiba Saya merasa CCIE di Indonesia ada 40 orang lebih.... Ada sertifikat-nya..!!!
Bukan mengecilkan usaha dan status mereka, namun umunya pengalaman dengan perangkat-perangkat baru nyaris masih kurang.

Misalnya :
Customer : "Kalau Core Switch saya ada module NAM, IDS dan Content Engine-nya, bisa ngga Saya manage dari Satu System atau NMS Saya ?"

Si CCIE : "Duhh Pak..., konsep-nya Saya mengerti..., tapi Saya belum pernah megang fisik-nya...."
Customer : "Hhmmm..... "

Oh ya..., pengertian "Perangkat Baru" di Indonesia ini adalah yang "Baru Pertama Kali Masuk Indonesia". Bukan yang baru di-launching Cisco.

OK lah.... semoga semua kita bisa lebih maju memahami produsen ini.
Dan mudah-mudah-an yang dulu punya cita-cita punya Lab Bersama disini, dapat terwujud juga....

Supaya kita di-lirik oleh Cisco juga karena punya Potensi 'LAIN'..., bukan hanya sebagai Potensi Pasar Hardware dan Certificate-nya saja...
Kalau perlu kita tanya-keennn...kembali, Kualitas CSR mereka ??
(CSR=Corporate Social Responsibility)

CMIIW lagi, ya....

Have a nice day, all.....

Salam,
Sulzer Jusman

----- Original Message ----
From: Saudale <saudale@cbn.net.id>
To: indocisco@yahoogroups.com
Sent: Friday, January 25, 2008 11:53:16 AM
Subject: [IndoCisco] SmartNet

Gua mau coba ngebantu jelasin Cisco punya service, karena dulu gaji gua
datengnya lewat Service ini :). Jadi gua berutang ngejelasin.

Cisco itu punya 3 jenis services :

a. Technical Service, yg paling dasar
b. Advanced Service, yg timnya Himawan
c. Advisory Service, service yg di awang2 menurut gua.

TS, itu adalah service basicnya Cisco, yg supportnya itu dihanddle sama
Cisco TAC, yg engineernya itu kita kenal dengan TAC engineer.
Mereka ini hanya kerja untuk SOLVE operational problem, jadi kalau ada
issue di operating network baru mereka coba bantu. Bukan masalah design
ataupun minta IOS yg stabil.
Service ini dijual ama Cisco dalam 2 bentuk yaitu SmartNet dan Cisco
Shared Support Program atau disingkat CSSP.

SmartNet ini adalah Direct Contract between Cisco dengan Customer walau
dibeli lewat partner.

Sehingga nantinya setelah dibeli, CUSTOMER bisa OPEN TAC case, download
software, ganti barang yg RUSAK krn operasional, atau minta update
software krn bug.

CSSP ini adalah Contract between Cisco dengan Gold-Silver Partner, untuk
perangkat2 yg dijual oleh Partner2 tersebut.
Kenapa dibilang shared, krn Partner Engineer punya kewajiban untuk
melakukan initial troubleshooting terlebih dahulu sebelum dibantu oleh
Cisco TAC. Jadi kedua belah pihak punya tanggung jawab.
Deliverablesnya antara CSSP dan Smartnet itu SAMA hanya yang ENTITLED itu
beda. Kalau SmartNet itu bisa langsung customer, kalau CSSP itu partner
walaupun servicenya partner itu eventually goes to customer.

Jadi kalau teman2 yang udah beli Cisco SmartNet, temen2 punya HAK untuk
punya LOGIN CCO yang lebih powerful dari Guest ACCESS doang :)
Kalau belum dapet loginnya, minta ke partner tempat beli SmartNetnya untuk
bikinin.

Kenapa seringnya GOLD partner suka Nakal tidak menjelaskan SmartNet ke
customer ? Krn by nature, SmartNet itu adalah Direct atr Cisco dan
Customer. Partner tidak dapet kebagian shared dari sini.
Beda dengan CSSP yang dimana Gold partner bisa mendapat shared dari sini.
Kalau kita jadi Gold partnerd what would you do to make more money?
Karena itu, CSSP hanya bisa untuk Gold / Silver krn mereka punya obligasi
untuk punya CCIE yang banyak biar bisa dibagi kerjaannya para TAC
engineer.

Dari internal back end sendiri, uang2 dari SmartNet itu sendiri sebagian
besar larinya adalah untuk Stok barang untuk RMA, dimana angkanya sangat
mencengangkan. Dan itu kalau sisi orang bisnis bilangnya UANG MATI.
Sisanya ya... untuk bayar gaji2 TAC engineer sama gaji gua dulunya...

Kalau Advance service, udah banyak dijelasin ama Om Himawan.

Semoga membantu :)

Asa Saudale

> Banyak yg customer di Indo belum tahu terutama ttg services di Cisco.
> Apakah Cisco sekarang jualan services dan ingin bersaing atau merebut
> pasar
> dari partner? Oh tidak.
> Kita memberikan services untuk hal-hal yg tidak bisa di cover oleh partner
> atau customer sendiri.
>
> Contoh, sbg tambahan dari Smartnet kita juga punya service yg disebut
> Focused Technical Support. Ini mirip dgn support TAC tapi engineer yg di
> assign khusus hanya untuk network kita. Kalo TAC yg biasa kan pada saat
> kita
> buka case harus kasih tahu dulu engineer nya ttg network kita. Dgn FTS
> sudah
> ada engineer TAC yg khusus di assign untuk melayani kita sehingga dia tahu
> ttg topologi network dan juga history dari network itu sendiri.
>
> Di team gue, Cisco Advanced Service (AS) ada 2 tipe services:
> - transactional, ini project based, misalnya ada project yg menggunakan
> produk baru atau large scale sehingga responsibility nya sgt tinggi,
> Network
> Consulting Engineers (NCE) dari Cisco AS bisa diminta partner atau
> customer
> untuk turun tangan
> Project dgn produk CRS-1 hampir pasti menggunakan Cisco AS
> - subscription, ini annual based, jadi seperti membership subscription
> dimana network customer di optimize oleh para NCE selama kontrak
> berlangsung.
> Kenapa harus beli service langsung dari Cisco? Satu contoh deliverable
> dari
> Network Optimization Services (NOS) yg hanya bisa dilakukan langsung oleh
> engineer Cisco: pemilihan versi Cisco IOS. Customer atau partner sekalipun
> akan relatif lebih sulit untuk memberikan rekomendasi ttg versi IOS yg
> tepat, namun para NCE memiliki akses ke database bugs yg komplit untuk
> bisa
> melihat apakah bug di software tsb akan berdampak pada network customer
> (bug
> di software selalu ada, tapi kalo bug nya di EIGRP sedangkan customer pake
> OSPF versi IOS tsb bisa saja digunakan).
> NOS juga bisa untuk produk IP telephony misalnya, sehingga bisa dapat
> support untuk full customize dan script yg ada di IPT tsb.
>
> Apa sih yg ditawarkan dari support langsung oleh Cisco?
> People, tools, experience / knowledge database
> Jelas sebagian besar CCIE di dunia ada di Cisco, sampai yg punya 3, 4 atau
> 5
> CCIE sekalipun, bahkan banyak orang yg ikut bikin standar network.
> Kita punya internal tools dan akses langsung ke developer IOS atau IOS XE,
> atau tool yg bisa memfilter bug spt contoh diatas untuk bisa menemukan
> versi
> IOS yg tepat.
> Dan kita punya experience dan knowledge database yg bisa kita replikasikan
> untuk customer yg lain.
>
> Anda adalah bank? Kita bisa lihat referensi di network bank lain di negara
> lain dgn skala atau jumlah user yg mirip.
> Anda punya mobile service provider? Kita punya referensi dari networknya
> mobile provider hampir di seluruh dunia (yg customer Cisco tentunya)
> dst
>
> Sorry kebanyakan ngomong.
> Gue NCE, bukan marketing :)
> Jadi kalo butuh info lebih lanjut ttg Cisco services silahkan hubungi
> kantor
> Cisco terdekat heheh
>
> Rgds,
> Himawan Nugroho
>
>
>

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Wednesday, January 30, 2008

[IndoCisco] Negara & Networking

Dear All,

Bagaimana caranya agar ilmu networking yang sudah kita
dapat selama ini bisa kita sumbangkan kepada negara
agar negara kita ini berjalan sesuai dengan agama dan
syariah Islam?

Salam
Irzan

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[IndoCisco] Cari firewall Cisco (WTB)

WTB:
Cisco Firewall ASA5510-AIP10-K9
Contact japri yah thanks.

Johan

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Tuesday, January 29, 2008

RE: [IndoCisco] rommon 1>

Tjoba gini:

(config)#config-register 0x2102

Regards, --roy

-----Original Message-----
From: indocisco@yahoogroups.com [mailto:indocisco@yahoogroups.com] On Behalf
Of soeharwinto
Sent: Monday, January 28, 2008 2:36 PM
To: indocisco@yahoogroups.com
Subject: [IndoCisco] rommon 1>

Dear Folks,

Ditempat saya bekerja, ada 1 unit Cisco 7606 dalam status produksi. Setiap
di shutdown dan kemudian dihidupkan kembali selalu muncul prompt rommon 1>
sehingga saya harus mengetikkan command 'boot' dari prompt rommon 1> agar
router dapat beroperasi normal. Apakah hal ini kondisi yang normal? Apa
langkah2 yang harus saya lakukan?

regards,
soeharwinto

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